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Frequently Asked Questions

help

When will my order ship?

All orders are processed within 1–3 business days. You will receive a confirmation email with tracking details once your parcel has been dispatched.

Standard delivery typically takes 5–12 business days, depending on your location and local courier services.

If your order has not yet been processed, we can assist with modifications or cancellations. Please contact us at info@noralondon.com as soon as possible.

Yes — we offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition.

Full policy will be available on our Returns page.

Please email our support team within 48 hours of delivery with photos of the issue. We’ll resolve the problem immediately and arrange a replacement or refund.

Get in Touch — Nora London

We’d love to hear from you. Whether you have a question about your order, need support, or simply want to connect with us, feel free to reach out using the details below.

Email Us

info@noralondon.com

Please allow 24–48 hours for our team to respond to your enquiry.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Alternatively, you can fill out the contact form below, and we’ll get back to you as soon as possible.

Contact form