OVERVIEW

This website is operated by NORA London. Throughout the site, the terms “we”, “us” and “our” refer to NORA London. NORA London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including any additional terms, conditions, policies, and notices referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to review this page periodically. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian.

You agree not to use our products or Services for any unlawful or unauthorised purpose, and you must not violate any applicable laws, including intellectual property and copyright laws.

You must not transmit any viruses, malware, worms, or any code of a destructive nature. Any breach or violation of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

Headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this site is provided for general information only and may not always be accurate, complete, or current. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is provided for reference only and is not current. We reserve the right to modify site content at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, infringe intellectual property rights, submit false or misleading information, upload malicious code, spam, scrape data, or interfere with security features.

Any violation may result in termination of your access to the Service.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders placed under the same customer account, payment method, or shipping or billing address.

If we make a change to or cancel an order, we may attempt to notify you using the email address or billing information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information so we can process your orders and contact you if necessary.

For return-related matters, please refer to our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third party.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or assume liability for any third-party websites or services.

Any transaction made through a third-party website is at your own risk.

SECTION 9 – COMMENTS AND FEEDBACK

If you submit comments, ideas, suggestions, or other materials, you agree that we may use, edit, copy, publish, and distribute them without restriction.

You agree not to submit unlawful, offensive, defamatory, or infringing material.

Customer reviews displayed on this website are submitted by customers who have completed a purchase. Reviews reflect individual experiences and do not constitute guarantees or product claims.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with that policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors and cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 12 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and in limited quantities.

We reserve the right to limit sales by person, region, or order quantity. Product descriptions, pricing, and availability may change without notice.

We do not guarantee that products, services, or the Service will meet your expectations or be error-free.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without any warranties of any kind.

To the fullest extent permitted by law, NORA London shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service or products.

Where liability cannot be excluded, it shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless NORA London and its affiliates, officers, employees, agents, and suppliers from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms are effective unless and until terminated by either you or us. We may terminate access to the Service at any time without notice if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and NORA London and supersede all prior agreements or communications.

SECTION 18 – COMPANY INFORMATION

NORA London operates as an online fashion retailer with international fulfilment partners.

Company and administrative contact details are provided for legal and customer service purposes only and are not used for product returns or fulfilment.

If you wish to return a product, please contact our customer support team before sending any items back. Once your return request is approved, you will receive clear instructions on how to proceed.

SECTION 19 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

SECTION 20 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

SECTION 21 – CONTACT US

Questions about these Terms should be sent to:

NORA London 📧 info@noralondon.uk